A key strategic outcome indicator of the SACAA is to measure and improve the customer service experience of all its customers and stakeholders. Critical to delivering good customer service, is feedback from the customers themselves on the standards that will satisfy them.
The SACAA aims to give seamless services to its customers and further add value by being an enabler of our customers businesses.
Participating in the customer satisfaction survey will take 7 minutes of your time.
All responses are completely confidential. The data collected will only be shared at an aggregated level with no individual or personally identifiable details. This is in line with the requirements of the Southern African Market Research Association (SAMRA) of which Digital Republic is a corporate member.
Take the survey now; it is only open for a week.
Thank you for your time and feedback.
Digital Republic Consulting