The Aero Club of South Africa has published their October 2021 Communique. Relevant points for SAHPA members interest are replicated here:
SACAA Customer Survey
The CAA has released a link for a customer survey – see link below, with the following introduction – this is your opportunity to have your say regarding the service received from the CAA. “A key strategic outcome indicator of the SACAA is to measure and improve the customer service experience of all its customers and stakeholders. Critical to delivering good customer service, is feedback from the customers themselves on the standards that will satisfy them. The SACAA aims to give seamless services to its customers and further add value by being an enabler of our customers businesses. Participating in the customer satisfaction survey will take 7 minutes of your time.”
Amendments to the Civil Aviation Act of 2009
The Civil Aviation Act, 2009 is being amended with updates, the content of these updates can be found at the link below. Comments as per the link has a deadline of 2 Nov 2021.
The latest Federation Aeronautique Internationale (FAI) members newsletter at the link below.